30 DAYS, NO DRAMA.
Thirty days from delivery. The watch must be unworn with protective films intact and all packaging included. Sized bracelets can return if the removed links come back with the watch.
Write to the studio or use the service form with your order number. Return shipping is insured and arranged by the studio. Drop the parcel at the instructed point and the refund follows inspection.
Refunds go to the original payment method within five working days of inspection. Shipping charges are refunded when the return is the studio's fault, otherwise they are not.
Made to order references with engraving cannot return unless faulty. Straps that have been worn or sized cannot return for hygiene reasons. Faulty watches are repaired or replaced, your choice.